Introducing the H2O X5™ 5-in-1 steamer!
Limited Time Offer
Over $70 Off!
Designed to thoroughly clean and help sanitize all the surfaces in your home without harsh chemicals. In seconds the powerful H2O X5™ steamer converts ordinary water into super heated steam cleaning power. Whether it’s the bathroom or kitchen, nursery or backyard grill or garden (simply direct steam onto weeds for a chemical free weed killer) - now you can GREEN CLEAN with Variable Steam settings that make the H20 X5™ steamer perfect for virtually any cleaning job. We know you will love your X5 Steam Mop! Why? Because it is light, powerful, easy to use for perfect results and it's 5 appliances in one!! You get:Sanitize and Make it Look New Again
It works on all surfaces for deep steam cleaning quick and easily and eliminates 99% of the bacteria with its supercharged steam! Choose any room and X-5 H20 steam mop makes everything look brand new without any effort, it’s that easy! It makes no difference what kind of floor you have because the X-5 Steam Mop works with slate, granite, sealed hardwood, laminate, carper, vinyl ceramic tiles, and marble, so you can clean your floors without the hard chemicals for a fresh shiny finish!Works on all these floor types, counter surfaces and more!
The entire H20 X5™ 5-in-1 system comes complete with 11 bonus accessories. It also features a filter-free design so you don’t have to buy expensive replacement filters.
COMPLETE H20 X5™ 5-in-1 TV OFFER
- H20 X5™ steamer - Variable Steam, Filter-Free Design, Light Weight – Less than 5 lbs (2.25 kg).
- Carpet Glider – Pyramid Shaped, Easy Attach Design
- Extension Hose – Reinforced 32 Inch (81 cm), Built-in Hand Grip
- Jet™ Nozzle – Easy Attach Design, Threaded Aluminum Spout
- Nylon Brush Head – Threaded Screw-On Design
- Wire Brush Head – Threaded Screw-On Design
- Window, Mirror and Glass Attachment – Built-in Squeege,
- Duster Attachment – 360 Degree Vented Release, Easy Attach Design
- Micro Fiber Pad – Machine Washable, Hands-Free Attach Design
- Glass Coral™ Cloth – Machine Washable, Draw String Attach
- Dusting Coral Cloth - Machine Washable, Draw String Attach
- Garment Bonnet - Machine Washable, Easy Attach Design
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Frequently Asked Questions |
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| Is there a Warranty? | All products sold by Danoz Direct come with a 12 month warranty against manufacturing faults. Some products allow you to add extended warranties in the sale process. |
| Is there a Money Back Guarantee? | Yes, we are so confident that you'll love our products that we offer a 30 day (60 days on selected products) money back guarantee on all our products. This allows you to try the product in your own home and, if for some reason you are not happy with you product, you can return for a full refund of the product price. Please see the Terms & COnditions for particulars |
| How long does shipping take? | We aim to have the product to you within 7-10 days however this varies depending on the state you live in, postal delays etc. We advise you a absolute maximum of 28 days, though that is a maximum, most products will arrive within the 7-10 days. |
| If I select the payment plan how often am I charged? | All part payments are charged monthly. Payments begin once your product is shipped. |
| What materials will the mop work on? | Among many others, the Mop X5 will work on Tiles, laminate, parquetry, polished concrete, linoleum, vinyl, ceramic, slate, marble, granite and hardwood floors. |
| Can I add oils/cleaning agents to the mop? | No, please do not add cleaning agents to the mop. You can put them on the floor and use the mop through them but placing anything other than water in the tank can cause damage to the elements inside. |
| How long is the power cord? | The power cord is 6 metres long. |
| Where can I buy accessories? | There is an accessories tab under the large picture at the top of the page. You will also be able to buy accessories in the sale process. |
| How much water does it take and how long does it take to heat up? | The mop tank allows 400mls of water and it will heat up within 20-30 seconds. |
FAQ's
Q.) What are the recommended uses for the H2O Mop X5?
A.)The H2O Mop X5 is designed to thoroughly clean floor surfaces, such as marble, ceramic, carpet, stone, linoleum, and sealed hardwood floors and parquet. Not all floor types are suitable for steam cleaning.
The heat and steam action may remove the wax on surfaces treated with wax. Do not use on unsealed flooring or let unit stand on any wood or heat sensitive floor for an extended period of time. This could cause the wood grain to rise, in addition to other types of damage.
When using on vinyl, linoleum or any other floor surface, test the H2O Mop X5 on a small isolated area of your flooring prior to overall use on any floor surface.
With heat sensitive floors, use extra caution. Too much heat can melt glue in the flooring. Use only on laminated flooring that has been laid professionally and without any gaps or cracks that would permit the entry of moisture.
Test the H2O Mop X5 on a small isolated area of your flooring prior to overall use on any floor surface.
Always check the use and care instructions of your flooring manufacturer or distributor before using the H2O Mop X5.
When in doubt, please consult a flooring specialist. Only use the carpet glider on carpeting and rugs. Use of the carpet glider on other floor surfaces will case streaking and possibly scratching.
This product emits steam and creates moisture. Water marks, discoloration or damage to the floor surface can occur if the unit is left operating too long in one place.
Q.) What type of water do I use?
A.) The H2O Mop X5 uses tap water. However, in areas with hard water, distilled water should be used for better performance.
Q.) What does my H2O Mop X5 come with?
A.) H2O Mop X5, 1 Micro Fiber Cloth, 1 Carpet Glider, 1 Slim Nozzle, 1 Nylon Round Brush, 1 Wire Brush, 1 Extension Hose attachment, 1 Window Cleaner/Garment Steamer attachment,1 Duster
Q.) Now that I have assembled my unit, how come I am not getting any steam?
A.) Once the unit is assembled, fill the water tank and ensure the cap is in a ‘locked’ position. Select the appropriate setting for which you will be using the H2O X5. Please refer to the User Manual for use of each setting. If the unit is not steaming and the light indicator has gone from red to green, make sure that the On/Off switch has been pushed into the “on” position or the unit will not begin to steam.
Q.) Do I need to replace or clean a filter?
A.) No, your H2O Mop X5 does not require any replacement of filters.
Q.) My mop stopped producing steam/is producing very little steam, what can I do for this?
A.) Be sure that the unit is disconnected from the power outlet when performing cleaning. Drain the remaining water in the tank and clean the tank after every use. Please use detergent to clean the accessories (jet Nozzle and Round Brush) when they are dirty, then wash with clean water and air dry.
How to decalcify the Water Tank interior:
To clean calcium deposits that build up inside the Water Tank, add one or two tablespoons of white vinegar to a full Water Tank, close the Water Tank cap and shake the contents. Do NOT turn the steamer on.
Do not immerse the H2O Mop X5 in water.
- Cleaning procedure to remove lime scale: If your H2O Mop X5 begins to produce steam more slowly than usual or stops producing steam you may need to remove lime scale. Lime scale can develop over time on the metal parts and greatly affect mop performance. It is necessary to remove lime scale on a regular basis, every 25 – 50 tomes you use a full tank of water or a least once a month, especially in areas with hard water. The frequency of lime scale removal depends upon the hardness of your tap water and how often you use the steam mop. The H2O Mop X5 uses tap water. However, in areas with hard water, distilled water should be used for better performance.
- Removal of lime scale from the H2O Mop X5 by using scraper:
- Make sure that the H2O Mop X5 is disconnected from the power supply before maintenance.
- Use the Cleaning Pin provided with your unit to remove scale deposits from the small hole of the steam outlet in the main Body (see instruction manual for detailed illustration) by swirling and pushing the pin up and down you will clean the steam outlet. Always ensure that all scale debris have been removed from the steam outlet before reassembling. Continue swirling Cleaning Pin until no further debris is evident.
- By using cleaning solution:
- Prepare a solution of ½ white vinegar and 2/3 tap water and add to the water tank.
- Secure and position the unit to ensure steam released is aimed away from the floor or surrounding objects and surfaces and away from any body part. Plug the unit in, turn the unit ON by pressing the Power Switch (O/I) and allow the unit to produce steam until the vinegar/water solution is used up.
- Repeat the above procedure as many times as necessary until a normal steam flow rate is achieved.
- Fill the Water Tank with fresh water and rinse out.
- Fill the Water Tank with fresh water, attach to the unit and release steam through the system until the Water Tank is empty.
Do not leave the steamer unattended during the lime scale removal process and/or while in use. Perform a test cleaning on a suitable isolated area after each lime scale removal to ensure that there is no debris left in the system.
- Cleaning blocked steamer accessories:
- Due to the high mineral content of water in some areas, you may notice that less steam comes out from the Hand-Held Steamer accessories. This may be caused by calcium buildup inside the tip of the nozzle. How to clean the buildup: We recommend using a spray lubricant. Spray a small burst or two of the lubricant inside the tip of the Jet Nozzle. After spraying lubricant inside the component, fill the steamer with water according to the directions and run a continuous jet of steam through the affected accessory for several minutes to remove the deposit. Once the steam pathway is clear, aim the steamer at a neutral surface or a cleaning cloth to make sure no debris is emitted. We recommend performing this procedure in a protected and well- ventilated area.
Q.) What are the small brushes used for?
A.) The round nylon brush is great for cleaning smooth hard surfaces, such as toilets, sinks, and kitchen counters. The round copper brush is great for cleaning coarse or metal surfaces, such as brick floors, car wheels, metal doors and metal frames, etc. Both brushes can also effectively clean the grease on pans, stoves and ovens in the kitchen. They can be used with soap or detergent to clean dirty areas.
Q.) What is the hose used for?
A.) The hose is used with the Optional Accessories such as the Window Cleaning Tool, Garment Steaming Tool and Duster. To use the Optional Accessories remove the Mop Head by pressing the Lock Button on the Main Body or remove the Jet Nozzle following the same procedure (see user’s guide for detailed information and illustrations). Insert the designated end of the Extension Hose into the designated hole in the Main Unit until it locks in place with the Lock Button on the Main Body (you will hear a clicking sound). Make sure the Extension Hose is securely locked into place before usage. Then you can attach and use either the window cleaning tools (attach Coral Cloth accordingly), the Garment Steaming Tool (attached Microfiber Cloth or Lint Cloth accordingly) or the Duster (attached Coral Cloth accordingly).
Q.) How can I prevent my H2O Mop X5 from leaving puddles of water?
A.) To avoid puddling of water, the Microfiber Cloth must be clean and dry for use. To replace the cleaning cloth, proceed as follows: Let the cleaning cloth cool down, remove cloth from unit, replace with a new Microfiber Cloth and continue use. Select Low steam regulator position for minimal steam.
Q.) What are the different settings for?
A.) 1-Low and 2-Medium are ideal for cleaning all hard floors, such as linoleum, ceramic, marble, wood, etc. 3-High is ideal for cleaning carpets and rugs and 4-Hot Spray Setting is ideal for cleaning bathrooms, kitchens, window sills, car wheels, etc. You can change the Steam Regulator position and change the steam output while operating the H2O Mop X5.
Q.) What do I do after use of my H2O Mop X5?
A.) Unplug Power Cord from outlet. Allow Mop Pad/Cloths to cool down and carefully remove cleaning cloth from Mop Head, as cleaning cloth could still be hot. Any water remaining in the Water Tank should be emptied prior to appliance storage. Always empty the Water Tank at the end of each use. Let any water (that may remain as a product of condensation) drain from the steam opening prior to storing the appliance. Wrap Power Cord around Upper and Lower Cord Wrap. Wipe all surfaces of the H2O Mop X5 with a soft cloth. Store in a protected, dry area. Please store the unit in a cool and dry place when not in use. Do not leave it exposed to sunlight or rain.
Q.) I’m having trouble getting the pads onto the mop head, what is the best way to change the pads?
A.) Place the Microfiber Cloth on the bottom of the Mop Head and make sure all the loops on the cloth are aligned with the gripping hooks on the bottom of the Mop Head (refer to instruction manual for illustration), then press the cloth against the Mop Head so the loops on the cloth catch the gripping strips on the Mop Head and hold the pieces together.
Q.) How do I use the H2O Mop X5 on my carpet?
A.) When using the H2O Mop X5 on carpet surfaces: Place the Mop Head, with Microfiber Cloth in place, on top of the carpet glider (see instruction manual for illustration). Do not attempt to use the H2O Mop X5 unit on carpet/rug surfaces without the carpet glider in place.
Q.) How do I wash the H2O Mop X5 microfiber pads/cloths?
A.) When using the H2O Mop X5 on carpet surfaces: Place the Mop Head, with Microfiber Cloth in place, on top of the carpet glider (see instruction manual for illustration). Do not attempt to use the H2O Mop X5 unit on carpet/rug surfaces without the carpet glider in place.
Microfiber cloth care:
- Machine wash 60 ºC (140 ºF)
- Do not bleach
- Do not use softener
- Do not use softener


















Can it be used on slate floors?
Hi Sonya,
Thank you for your inquiry.
The X5 mop is so versatile that you can use it on your slate tiled floors.
Should you have any further questions, Please do not hesitate to get in touch again.
Kind regards,
Danoz Direct Customer service
Hi Carol,
Thank you so much for your comment.
Its always great to hear from a satisfied customer who is enjoying our a product so much.
Kind regards,
Danoz Direct
How long heat up time before I can start cleaning?
How long does it work on one fill on tiled floors?
Can I refill on the go?
How long is waiting time to start cleaning again after a refill?
regards,
Ingrid
Hi Ingrid,
Thank you for your inquiry.
The mop takes about 30 seconds to heat up.
Depending on what you are using the mop for and what setting you have it on the time-frames can vary.
You can refill the mop as you go.
If you have further questions regarding this, please do not hesitate to contact us again.
Kind regards,
Danoz Direct Customer Service
Hi,
I was just wondering what the power is on this machine? How many watts does it have?
Thankyou
Hi Melissa,
Thank you for your inquiry.
The mop is 1300 Watts.
Should you have more questions, Please don’t hesitate to get in touch.
Kind regards,
Danoz Direct customer service.
Is the steam mop ok to use on porcelain floors?
Cheers
Hi Michelle,
The H2O steam mop X5 can be used on Porcelain tiles. You can adjust the steam on your mop to get the perfect finish for your floors.
Kind regards,
Danoz Direct Customer Service
Is it safe to use the X5 mop on timber laminate floors? I have been told that a steam mop would damage such floors.
Hi Janette,
The H2O Mop X5 is very safe for you to use on Timber laminate floors.
Kind regards,
Danoz Direct
hello Timothy
Just a query about x5 mop if it can clean tile grout. thanks for your help.
Hi Marelene
The Mop will clean the grout in your tiles. You can also use the portable steamer on grout to get rid of more stubborn stains.
Should you have further questions, please don’t hesitate to contact us again.
Kind regards,
Danoz Direct Customer Service.
Can all the microfiber and cloths and pads be washed and reused?
Hi Helen,
All the micorfibre cloths you get with your mop are machine washable and reusable.
Should you have further questions regarding this or anything else, please do not hesitate to contact us again.
Kind regards,
Danoz Direct Customer Service.
Hi Can you tell me if you can clean Venetian Blinds with the steam mop attachment or is the steam too hot?
Thanks Cheryl
Hi Cheryl,
The steam on the mop has adjustable steam power so it would be fine to use for your blinds. Theres is also a handy dusting feature which would make doing you Venetian blinds quick and easy.
Should you have further questions regarding this issue or anything else, please do not hesitate to contact us.
Kind regards,
Danoz Direct Customer Service
Hello what a fabulous product! I am currently renovating & was wondering if you can clean walls & concrete on floors with this product? Thanks!
Kindest Regards
SOLANA
Hi Solana,
We are so happy to hear you love your product.
The H2O mop has a number of attachments which would help you clean your walls and if your concrete floor has a polished finish then this mop would be fantastic to clean it.
If you have further questions, please don’t hesitate to get in touch with us again.
Kind regards,
Danoz Direct
Hi, Is the steam continuous or is the steam controlled? I am wondering if it leaves the floor very wet?
Hi Belinda
Thank you for your inquiry.
The steam is continuous but also adjustable to the amount of steam pressure you desire. You don’t have to worry about your floors getting to wet and you have control over the steam you are using.
Kind regards,
Danoz Direct
Does the x5 clean an oven?
Hi Megan
Thank you for your inquiry.
You can use your steam mop to clean your oven.
Kind regards,
Danoz Direct
can you give me a web link for buying accessories for the h20 mop x5(the best steamer)
Hi,
Thank you for your inquiry
The link you require is:
http://www.danozdirect.com.au/accessories.php
Should you have any further questions regarding this or anything else, please do not hesitate to contact us again.
Kind regards,
Danoz Direct
Please can you tell me where is the closest store to the Sydney Eastern suburbs, Bondi Junction.
We are interested in buying a steam mop.
Thanks, Pat
Hi Pat,
Our closest store is our Alexandria Showroom.
Undit D 23-27 Bourke Rd
Alexandria NSW 2015
Opening hours are Mon- Fri 9am-5pm
Should you have further questions, Please do not hesitate to contact us again.
Kind regards,
Danoz Direct
This is the best product I’ve ever bought. Rarely do I buy things from an info commerical but having inccured massive water floods recently in our house, no amount of cleaning products would get the house clean. The house no longer smells of stagnant water and is spotless. Thank you so much because it does exactly what you said it would do. It was shipped fast too
Hi Angela,
Thank you for your comments.
We are so happy to hear that you love your H2O Mop X5. It’s really great to hear that you were able to clean your home using the mop after flooding. We really do appreciate your feedback.
Kind regards,
Danoz Direct.
I purchased a H2O Mop X5 and l am so so pleased with it. I have never endorsed a product before but this lives up to all of my expectations and exceeds them! I have a large new house and was overwhelmed by all of the cleaning tasks but my new “Super Mop” has been a life saver. I actually look for jobs so that l can use it. How sad is that? But seriously, thank you soooooooo much for this brilliant product. I talk about it to all my family and friends. I have become a Household Superstar ( apologies to Dame Edna) and l am so much more relaxed about cleaning! You have enhanced my life. Heather.
Hi Heather,
We are so happy to here your feedback about your H2O Mop X5. We can certainly understand you looking for more jobs to do around the home if you are enjoying using it so much. Thank you also for spreading the word about how good this product is.
Kind regards,
Danoz Direct customer service
I bought it and Im loving it.
I have marble bathroom and caesar stone benchtops in the kitchen and timber floors.
I love using it on the bathroom sink – everything feel very clean.
Quick and easy to use and the pads are machine washable and come out like new.
Thumbs up.
Hi Nathan,
Thank you for your Feedback.
We are so happy that you are enjoying the mop, from what you have mentioned you appear to be making the most of you H2O Mop X5. We are glad you like it so much!
Kind regards,
Danoz Direct
Hi Vicky,
Thank you for your comments.
When you have a H2O Mop X5 it really does cut the work in half. We are so delighted you are enjoying the product so much!
Kind regards,
Danoz Direct
I bought this and I LOVE it it really does everything the ad on tele says . It is wonderful I thank you very much for this wonderful thing it is my joy in cleaning and so easy….Thank You
Hi Sue,
Thank you so much for your feedback, We are delighted you are so happy with your H2O Mop X5, And we are always happy to hear from a satisfied customer.
Kind regards,
Danoz Direct
I have a very old house and am very impressed on the product comments as I have just ordered one, can’t wait to get stuck into it, my question is can you clean painted skirting boards, with out them peeling?
Hi Treina,
Thank you for your comments.
As the steam is adjustable you can have a heavy steam or a lighter steam. This will ensure that you do not cause any damage to the wood on your skirting boards. I am sure there will not be an issue, but if you are concerned I would suggest doing a test in an area which is hidden. As I have said this shouldn’t be necessary but it may be your mind at ease.
Kind regards,
Danoz Direct.
Im so happy with your mop steamer, it cleaned everything so well, Go Danoz Direct!
Hi Denise,
Great to hear from you and your experience with your H2O Mop X5. The feedback has been so positive and we are so happy it cleaned everything so great for you.
Kind regards,
Danoz Direct Customer service
Hello.
Love love love the H2O. It is amazing on my tiles and my grout looks brand new again!
My H2O is still within the warranty period and sadly has stopped working.
Just wondering if you could please let me know how I can go about getting it looked at as I desperately need it fixed!!
Thanks so much.
Kylie
Hi Kylie,
Thank you for you lovely comments.
Sorry to hear you are having trouble with your H2O Mop X5. We’ll send you a private email with details on how to take advantage of your manufacturers warranty. Your Mop will working again for you in no time at all.
Kind regards,
Danoz Direct Customer Service.
hi,
I need a new Wire Brush Head – Threaded Screw-On Design and a Micro Fiber Pad. Please let me know how i can go about getting these parts. By the way fantastic product!!
Thanks and kind regards
Francine
Hi Francine,
Thank you for that feedback!
You will be able to purchase another wire brush head by calling our Friendly customer service team on 1300 135 085. Just advise exactly what you need and they will do the rest.
Kind regards,
Danoz Direct
Hey
Came home from work today to find that the steam mop X 5 had been delivered and I was very excited to receive it and such fast postage btw. I was able to assemble the mop in less then a minute, so easy to assemble.
Just wondering when and what surfaces i use the white pad on and the toggle microfibre cloth? Or are the supposed to be on at the same time? Also is it normal for the mop to make a noise while in use?
Thanks
Hi Shelly,
Thank you for your comments.
So glad you go the H2O mop X5 and found it easy to assemble and use. The white cloth with the toggle should be used to windows, with the winders cleaning and duster attachment. The mop should make a pumping noise when in use. This is completely normal and is just the water going through the machine to the element to create the steam.
Should you have more questions, please don’t hesitate to ask.
Kind regards,
Danoz Direct
Recieved my products, what a fantastic steam product. so quick and easy to clean the house now. thank you very much.
Hi,
I have had the H2O mop for a few months now! It has been the best purchase I have ever made. It’s amazing how well it works and my carpets get cleaned every week now. Its so simple to use and cuts the cleaning time in half. I have recommended the H2O mop to all of my friends. Thankyou so much for making my cleaning so much eaiser.
Lesley
Hi. have been watching your commercial for a while now & not sure whether to take the plunge & buy a H2O mop or not. Anyway I did & so pleased as I love it as it cleans my floors better than any other cleaner that I have had. For others who are contemplating buying a H2O mop just do it but don’t forget to buy a pack of 3 extra cleaning clothes as one is not enough as the mop cleans so well you will need to change it during cleaning. I hadn’t realized this so had to send seperate order for them.
GOOD CLEANING…..Elaine…
This is the most amazing product. My son in law laughed at me I was so enthasatic about it. He took it to his work to give it a go and I have now lost it to him. Now need to order another one as I miss it badly. It does absolutly everything although I have been to scared to use it on my new wooden floor as the guy who laid it put the fear of God into me about steam mops.
Thank you for the best product. I actually enjoy house work when I use this